Privacy Policy

Effective Date: September 4, 2026

Michigan Institute of Real Estate, operating through MyRealEstateSchool.com (“we,” “us,” or “our”), respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect information in connection with our websites, online courses, learning platform, and related services, including:

Real estate, mortgage, builder, appraisal, home inspection, and continuing education programs offered directly to individual students; and
Courses and programs we deliver through or on behalf of schools, districts, or educational partners (for example, our Michigan 40-hour Real Estate Salesperson prelicensure course made available to high-school students through Michigan Virtual).

Most of the people who use our services are adult professionals and students taking real estate, mortgage, builder, appraisal, home inspection, or continuing-education courses, and most of this Policy applies to everyone who uses our website, courses, or platform. Section 3 below contains additional terms that apply specifically when we provide a course through a school or educational partner and a student is a minor or the applicable law or partner agreement requires school- or student-data protections (including under FERPA). Those additional terms do not change how we handle information for our general adult customer base.

By using our website, courses, platform, or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

Name, email address, phone number, mailing address, billing address, account login information, course registration information, payment information, license-related information, support messages, form submissions, and any other information you choose to provide.

Course and Learning Information

Course enrollments, course progress, completion status, attendance, quiz and exam results, certificates, continuing education records, time spent in courses, login activity, uploaded assignments, learning interactions, and communication with instructors or support staff.

LMS, SCORM, xAPI, LTI, and Integration Data

If our courses are delivered through or connected with a learning management system, school platform, SCORM package, xAPI tool, LTI integration, single sign-on (SSO), or similar education technology, we may collect or receive learning activity data such as completion status, scores, pass/fail results, time spent, lesson progress, assessment attempts, interaction data, user identifiers, course identifiers, and other technical learning records needed to deliver, track, verify, or report training activity. This includes students who reach our platform through a school or educational partner such as Michigan Virtual.

Information Collected Automatically

IP address, browser type, device type, operating system, referring URLs, pages viewed, session activity, timestamps, cookies, pixels, analytics data, and general website interaction data.

2. How We Use Information

We collect and use only the information reasonably necessary to:

Provide courses and educational services
Create and manage student accounts
Track course progress and completion
Issue certificates or completion records
Process payments
Provide customer support
Communicate about courses, schedules, updates, and services
Send marketing communications where permitted
Improve our website, courses, and platform
Maintain security and prevent fraud
Comply with legal, licensing, regulatory, and reporting obligations
Satisfy the requirements of schools, employers, brokerages, associations, or educational partners whose program we are delivering

We do not collect or process information beyond what is reasonably necessary for these purposes.

3. Student Data and School / Educational Partner Programs (Including Michigan Virtual)

This section applies when we provide a course or program through or on behalf of a school, district, or educational partner (an “Educational Partner”), including our Michigan 40-hour Real Estate Salesperson prelicensure course made available through Michigan Virtual to high-school students. In this section, “Student Data” means personally identifiable information from education records that we receive or generate in the course of providing services on behalf of an Educational Partner. Nothing in this section applies to, or changes how we handle information for, our general adult customer base taking real estate, mortgage, builder, appraisal, home inspection, or continuing education courses outside of an Educational Partner program.

3.1 Ownership and Role

Student Data that we receive or maintain on behalf of an Educational Partner remains under the ownership or control of that Educational Partner. Michigan Institute of Real Estate acts as a service provider processing that Student Data on the Educational Partner’s behalf, and only for the purposes of providing the contracted educational services, unless a separate written agreement says otherwise. We do not claim to be a school or educational agency, and this Policy does not change who the “school official” or “educational agency” is under FERPA for any given program.

3.2 FERPA

When we process education records on behalf of a school or Educational Partner that is subject to the Family Educational Rights and Privacy Act (FERPA), we do so consistent with FERPA and the applicable agreement with that partner. In that context:

Parents, guardians, and eligible students may have the right to inspect and review education records maintained about them. Because the school or Educational Partner is the record holder under FERPA, requests to inspect, amend, or correct education records should be directed to the applicable school or Educational Partner in the first instance.

If we receive a request directly from a parent, guardian, or eligible student concerning school-controlled education records, we will refer the requester to the applicable school or Educational Partner and reasonably cooperate with that school or partner in responding.

We will reasonably cooperate with the Educational Partner to facilitate the partner’s own FERPA obligations, including requests for access, amendment, or correction of education records that we hold on the partner’s behalf.

3.3 Data Minimization for Student Data

For programs delivered through an Educational Partner, we collect and process only the Student Data reasonably necessary to provide the educational service, administer student accounts, track participation and completion, provide support, satisfy the Educational Partner’s program requirements, and comply with applicable legal, licensing, regulatory, or reporting requirements (for example, state real estate licensing/education requirements).

3.4 Retention, Deletion, and De-identification of Student Data

We retain Student Data for as long as necessary to provide the educational program, fulfill our obligations under the applicable agreement with the Educational Partner, comply with legal, licensing, or regulatory requirements, and maintain legitimate educational recordkeeping (for example, course-completion records that support a student’s future licensing eligibility). When Student Data is no longer needed for these purposes, we will return it to the Educational Partner, delete it, or de-identify it, as appropriate and as required by the applicable agreement. Where we de-identify Student Data, we take reasonable steps designed to prevent re-identification of that data and will not attempt to re-identify it except as necessary to determine that the de-identification was effective.

3.5 Security Incident & Data Breach Response Policy

Our handling of security incidents and data breaches affecting Student Data (and other personal information) is governed by our Security Incident & Data Breach Response Policy.

4. How We Share Information

We do not sell personal information.

We may share information with:

Service providers who help us operate our website, learning platform, payment processing, email, SMS, hosting, analytics, customer support, and security systems
Schools, employers, brokerages, associations, or Educational Partners when the course or training is provided through or on behalf of that organization
Regulators, licensing authorities, or continuing education reporting systems when required
Legal authorities when required by law, subpoena, court order, or legal process
Professional advisors such as attorneys, accountants, or compliance consultants
Successor entities in the event of a merger, acquisition, sale, restructuring, or transfer of assets

We use service providers only for legitimate, authorized business and educational purposes, and we take reasonable steps designed to require that those service providers protect information appropriately and use it only for the purposes for which it was shared. For Student Data specifically, we take reasonable steps designed to require that service providers use Student Data only for the authorized purpose of providing the applicable service, consistent with our obligations to the Educational Partner under the applicable agreement.

Subprocessor Changes. Where required by our agreement with an institutional Educational Partner, we will provide that partner with at least 30 days’ advance notice before a new subprocessor begins materially processing Student Data on our behalf, except where a shorter period is necessary to maintain service continuity or address an urgent legal or security matter.

Third-Party Sharing Questions. Some of the vendors listed above (for example, our hosting, security, and infrastructure providers) are necessary to operate the course and learning platform and cannot be individually opted out of while still receiving the service. Schools and Educational Partners with questions or concerns about a specific third-party vendor’s processing of Student Data may contact us at [email protected], and we will provide available information about that vendor’s role and respond to reasonable concerns.

5. Payments

Payment information may be collected and processed by third-party payment processors. Payment processors may collect and process payment data according to their own privacy and security practices.

6. Cookies, Analytics, and Advertising

Public website. On our public marketing website (outside the enrolled course and learning platform), we may use cookies, pixels, analytics tools, and similar technologies to improve the website, understand visitor behavior, measure marketing performance, remember preferences, and support advertising. These tools may collect information such as page visits, clicks, device information, browser information, IP address, and referral source. You can control cookies through your browser settings; some website features may not work properly if cookies are disabled.

Enrolled course and learning platform. Within the enrolled course and learning platform, we do not display advertisements to students, we do not use Student Data for targeted advertising, and we do not permit third-party advertising services to track or collect Student Data for advertising purposes. Advertising-related data sharing described in this section does not apply to the enrolled course/learning environment.

7. SMS, Email, and Marketing Communications

If you provide your phone number or email address, we may contact you about courses, purchases, class updates, account issues, support requests, promotions, or related services.

You may opt out of promotional emails using the unsubscribe link in the email.

You may opt out of SMS messages by replying STOP where applicable. Message and data rates may apply.

8. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal and licensing obligations, resolve disputes, enforce agreements, and support educational recordkeeping. Course completion records, certificates, payment records, and regulatory records may be retained for longer periods when required or appropriate. Student Data associated with a school or Educational Partner program is retained as described in Section 3.4 above.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, platform, or electronic storage system is completely secure, and we cannot guarantee absolute security.

Our response to security incidents and data breaches, including those affecting Student Data, is governed by our Security Incident & Data Breach Response Policy.

10. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of promotional communications
Request a copy of certain information
Limit certain uses of information where applicable

To make a privacy request, contact us at [email protected]. We may need to verify your identity before completing a request. If your request concerns education records held on behalf of a school or Educational Partner, see Section 3.2 (FERPA) above.

11. Children’s Privacy

Many of our professional-education services — real estate, mortgage, builder, appraisal, home inspection, and continuing education courses — are designed primarily for adults, and we do not knowingly collect personal information from children under 13 without appropriate consent. If we learn that we have collected information from a child under 13 without proper consent, we will take reasonable steps to delete it.

We also provide specific educational programs to high-school students through schools and educational partners, such as our Michigan 40-hour Real Estate Salesperson prelicensure course offered through Michigan Virtual. That program is not designed for children under 13. Student Data collected through those programs is handled under the school- and student-data protections described in Section 3 of this Policy, and we process it only as permitted by the applicable agreement and law.

12. Third-Party Websites and Platforms

Our website or courses may link to third-party websites, platforms, tools, payment processors, LMS systems, video hosts, or partner services. We are not responsible for the privacy practices of third-party websites or services. You should review their privacy policies separately.

13. Data Transfers

Information may be processed or stored in the United States or other locations where our service providers operate. By using our services, you consent to the transfer, storage, and processing of information as described in this Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website, courses, or services after changes are posted means you accept the updated policy.

If we make a material change to this Policy that affects how we handle Student Data for a school or Educational Partner program, we will provide the affected school(s) or Educational Partner(s) with at least 30 days’ advance notice before the change takes effect, except where a shorter period is required by law or reasonably necessary to address an urgent legal or security matter. This 30-day commitment applies to material Student Data changes and not to routine or non-substantive edits to this Policy.

15. Artificial Intelligence and Automated Interactions

We may utilize artificial intelligence (AI) tools, tutors, and automated assistants to enhance your learning experience and provide immediate instructional or customer support. We use OpenAI as a third-party AI service provider for these features. Our platform does not include an open-ended, student-facing AI chatbot intended for students to freely discuss arbitrary subjects; AI features are scoped to specific instructional or support functions.

We use AI service providers only for the purpose of providing these AI-assisted instructional and support features, consistent with the third-party requirements described in Section 4 above. AI chat transcripts and interaction logs are retained consistent with our general data retention practices described in Section 8 (and Section 3.4 for Student Data).

AI features are intended to complement — not replace — official state-approved course materials and certified human instruction.

16. Aggregate and De-identified Data

We may use aggregated or de-identified information internally for legitimate purposes such as analytics, measuring course performance, and improving our courses and services. Aggregated or de-identified information does not identify a specific individual. We do not sell Student Data. We do not use aggregated or de-identified Student Data for advertising, and we do not attempt to re-identify individuals from properly de-identified or aggregated data.

17. Contact Us

Michigan Institute of Real Estate
24655 Southfield Road, Suite 101
Southfield, MI 48075

Email: [email protected]
Phone: 248-559-7555